The expected response times below are based on recent averages. Response times may vary due to circumstances such as new version releases. If your issue requires research, we will update you regarding the status of your issue.
Note: Vapor Systems technical support is available 9 am to 5 pm Central Time, Monday through Friday, excluding US holidays. Saturday, 9 am to 1 pm.
Product And Expected Response Time
- Reliable Digital Velocity: 1 business day
- Reliable i500A: 1 business day
- Reliable Steamboy: 1 business day
- Reliable T630: 1 business day
- Reliable T730A: 1 business day
- Steam Vapor Vac: 1 business day
- Super Vapor 6i: 1 business day
US Holidays*
- New Year's Day: January 1st
- Martin Luther King Day: Third Monday in January
- President's Day: Third Monday in February
- Memorial Day: Fourth Monday in May
- Independence Day: July 4th
- Labor Day: First Monday in September
- Thanksgiving Holiday: Fourth Thursday and Friday in November
- Christmas Day: December 25th
*Please allow 1-2 additional business days for US Holidays.
